| How it records | Captures your mic and your Mac's audio output locally, with no bot in the call | Joins the meeting as a visible assistant participant |
| Where your audio lives | On your Mac, as plain WAV and JSON files you own | Processed and stored in the Outreach cloud |
| Real-time help during calls | No prompts or cards; at most an optional, experimental live transcript preview | What Kaia is built for: live cards, prompts, and note capture |
| Transcription | On-device after the call, in 25 languages; works offline after a one-time model download | Live, in the cloud |
| AI notes | On-device summaries (overview, key points, decisions, action items, open questions) written by a local language model; the transcript never leaves your Mac | Summaries and action items logged back into Outreach, processed in the cloud |
| Speaker labels | Me + Them-1, Them-2, … plus on-device speaker recognition that remembers the names you assign across recordings | Participant names from meeting and Outreach data when known; numbered speakers otherwise |
| Requires a platform | No, it is a standalone free app | Yes, Kaia is a feature of the Outreach platform |
| Works with | Any app that plays audio on your Mac: calls, webinars, anything audible | Zoom, Teams, Google Meet, and Webex, connected to Outreach |
| Account & rollout | No account; download and record | Outreach seats, admin configuration |
| Price | Free | Part of Outreach's quote-based plans (per seat plus AI credits) |
| Platform | macOS 14.4+, Apple silicon and Intel | A cloud assistant in the meeting, used through the Outreach web app and Outreach Everywhere Chrome extension |